Frequently asked questions

Chillafish is an international brand, available across all continents.
While purchases through our website are currently limited to European countries and USA, we have a wide network of distributors and retail partners around the world.

Click here to consult our store locator to find a nearby retailer in your region.
We’re also available on several major online platforms such as Walmart, Target, Bol , Amazon and many others ! 

We accept all major credit cards (Visa, Mastercard, American Express), Google Pay, PayPal, and Shop Pay for a fast and secure checkout experience.

Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery within 2-3 business days.

We offer a 30-day return policy on most items. Products must be unused and in their original packaging. Please contact our customer service team to initiate a return.

Yes, we ship to most countries worldwide. International shipping times and costs vary by destination and will be calculated at checkout.