Frequently asked questions

• Where can I buy a Chillafish toy?

Chillafish is an international brand, available across all continents.
While purchases through our website are currently limited to European countries and USA, we have a wide network of distributors and retail partners around the world.

You can consult our store locator to find a nearby retailer in your region.
We’re also available on several major online platforms such as Walmart, Target, Bol , Amazon and many others ! 

• How do I change my Pogostick rubber part ? 

If you recently purchased a Chillafish pogo stick and experienced a premature breakage of the rubber part, please note that this was caused by a technical production error from one of our suppliers.
This was an isolated issue and has been fully resolved in all current and future production.

If you’ve already contacted our talk team and received your replacement part, here’s a quick tutorial to help you install it easily and safely.

• How do I change my SkatieSkootie from a skateboard to a scooter ? 

If you encounter any problems converting your SkatieSkootie from a skateboard to a scooter, you can follow this quick tutorial.