I want to read questions about:

  • Bunzi
  • Quadie
  • BMXie
  • Jack & Josie
  • Chillafish BOX
  • 1Which bike is the perfect size for my child?

    Every Chillafish product has a recommended age range indicated on the packaging and on our website.  This age range is recommended for average height kids.  Some important facts to take into account :

    Bunzi is a gradual balance trainer with the purpose to start young – as from 1/1,5 years old – and grow into balance.  It is not a standard balance bike which is typically slightly bigger.  Most customers buy a Bunzi for a child around 1 years old and allow the child to ride it once they start feeling comfortable walking for a few weeks.

    At these early ages, being comfortable, safe and close to the ground is more important than pure ergonomics.  Even if your kids are tall and a little higher than the recommended age range, you might see that they have a lot of fun riding on their favourite toy as it’s easy to manoeuvre being close to the ground.

    Although we don’t recommend to buy our BMXie or Jack&Josie at the age of 5 for example, we do see most kids to continue playing with it at that age and even beyond.  We have 7 year old kids that still enjoy riding a Quadie in the house although it’s way too small :-)

    2Do you patent your products ?

    Yes. We pride ourselves in creating play innovation. This means we invest a lot in our new products. We therefore protect all our designs with all possible intellectual property rights. We own the patents, trademarks and other intellectual property to make sure we can fight copycats. You will not always find our patent numbers on the product or on the box, we have our reasons for that. But that doesn’t mean they don’t exist. If you are a customer and want to know more about our intellectual property protection, please get in touch. In case you think you have seen a copy of one of our products, please email all info to info@chillafish.com.

    3Where can I get replacement parts?

    At this moment we ask you to log an issue on the following link. Soon we will also have a spare parts webshop to help you more efficiently.

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